How To Order Aluminum Fence
There are a couple ways to order fence at FenceTown.com. Let us help you make sure you are ordering all the correct items by getting a Free Quote in 24 hours or less. We will go over your basic line drawing and make sure you are getting all the correct items and discounts. You can also read about aluminum fence topics on the Help and Customer Service page to learn more about FenceTown products and brands.
Option 1 – Send Us Your Fence Drawing (Easy – 10 minutes)
1) Send Us a Basic Drawing
Click here to view our Free Quote form Print it out and draw your fence runs with dimensions on it. Email or Fax it to us at 888- 813-3263 for an accurate quote. Our fence experts will review your layout and email you a detailed quote to ensure you have the correct quantity and type of materials. You will have a fast, free quote from us in 24 hours or less. There are 5 different types of aluminum fence posts, so determining the correct posts to use is essential. We don’t need a great drawing, just something basic that shows the fence runs and measurements like the examples on the free quote page.
2) Placing an Order from a Quote
When you receive your FenceTown quote, look it over to make sure the style, height, color, and gate widths are correct. Then just call or email us with your quote number when you are ready to order. You can also fill out the bottom of the quote form and fax or email it to us. We will enter the order for you, and you’ll receive an emailed receipt.
Option 2 – Determine Your Fence Parts
1) Learn About Fencing
If you want to know more about aluminum fence, we have many great articles you can read on the bottom of every page. and there especially our Help and Customer Service page. The information on these pages comes from over 14 years of helping over 1,000 customers, talking with fence installers, and fence manufacturer tips.
2) Select a Brand and Style
You can choose the fence style you like, and immediately see the brands that carry that style. Browse our Residential Aluminum Fence page to shop by fence style. You can then Compare Fence Brands to find the brand that best fits your project.
Click the link in the left navigation to view all fence styles. The brands that carry the style you choose will be on the right. Click on the brand or fence panel to see all the information about the fence panel.
3) Draw Your Fence Layout On Paper
Draw your fence lines marking the locations of gates, and all fence run measurements in feet. Making a drawing of your fence project will help you figure out how many panels and posts you need.
4) Determine Number of Panels and Posts
Take the fence run measurement in feet and divide it by 6, as all of our residential aluminum fence panels come in 6 foot widths. The fence panels slot into pre-cut holes in the posts and almost touch on the inside of the post, so the posts don’t add anything to the measurements. Once you divide the fence run by 6, that is the number of fence panels you will need in that run. If there are no gates in your fence run, subtract 1 from the number of fence panels, that is the number of line posts you will need. Example: 24 feet ÷ 6 = 4 panels and 3 line posts. If you have a gate in the fence run, subtract the gate width from the fence run, then divide by 6. Example: 24 feet – 4 foot gate = 20 feet ÷ 6 = 3.3 panels. Round up to have 4 panels to make sure you have enough material. You can trim down fence panels to fit your fence runs. If you have an angle other than 90 degrees, end the fence run with an end post, then use angle brackets on the blank side, you can then angle the fence panel however you like. Read our page on Aluminum Fence Posts that explains how each post is used in a fence run.
Below are examples of how we take a line drawing, and figure out the materials needed. Click the image to view larger.
Key for Markup:
- Sec = Fence Panel Sections
- LP = Line Post
- EP = End Post
- CP = Corner Post
- GP = Gate Post
- Adj = Adjustable Brackets
5) Add Fence Materials to the Shopping Cart
Once you have all the quantities and material totals ready, you can add the fence products to the FenceTown shopping cart. There are several ways to add your fence panels to the shopping cart.
Method 1) Open a Fence Panel page, choose your options, add Fence Panel Quantity, and click Add to Cart. This method will open up the shopping cart page.
Add a Fence Panel to the shopping cart on a fence panel page. You can add the quantity now, or in the shopping cart.
Method 2 – Quick View: On a fence panel category page, next to the add to cart button is a small eye , put your mouse over the eye and click to open the quick view pop up. You can add a fence panel to the shopping cart by skipping a page this way. This method is commonly used by fence contractors that have ordered before, know the materials needed, and want to get to the shopping cart faster.
6) Add Fence Posts, Gates, and Accessories to the Shopping Cart
After clicking add to cart on a fence panel page, the website will take you to the shopping cart. You will see the fence panel has been added to the cart. Scroll down and you will see the Related Items such as posts, gates, and accessories. You can use the Quick View here to add the items to the cart faster, or you can click on the item, select options, and add the item to the cart. Both ways will end up back at the shopping cart page.
7) Update Material Quantities and Checkout
Once you have all of your fence materials in your shopping cart, update the quantities on each item if you didn’t add them already. Use the update button at the bottom of the cart to update all items.
Scroll down past the Related Items to see your material totals and click Proceed to Checkout. Fill out your shipping and billing address, and enter your credit card information to finish the checkout process.
You will receive an emailed receipt that you must reply to, to confirm you have ordered the correct materials and you would like FenceTown to send your order into production. You will receive a shipping email once your order ships with the trucking company and tracking number. If shipping to a residential address, the trucking company will call you ahead of time to arrange delivery. You can also call the trucking company to arrange delivery once you receive the tracking number from FenceTown.
FenceTown accepts credit card and check payments. Credit card accepted are Visa, Mastercard, Discover, and American Express. If you wish to pay with a check, please contact us first.
FenceTown does not capture the funds for your order until the day your order ships. We put what is called a Mark on your card to make sure the money is available. The transactions should show up as Pending on your credit card account. Some banks withdraw the funds right away, and FenceTown has no control over how your bank handles the transactions. The credit card transaction will show as Pending on our end until the day the order ships. Check payments will be deposited before the order is put into production.
Need Help with Ordering?
We’re here to help! Any questions, comments? Our fence designers will save you time and money. There is no obligation and the quote is free and within 24 hours. Contact one of our knowledgeable customer service staff Mon-Fri 9-6 PST at 888-336-2386 or via e-mail on our Contact page.