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Ordering Information

It is very important to carefully review your Order Receipt, which will be emailed or faxed to you within minutes after your order is placed. You must review the receipt and acknowledge the order as correct via e-mail or fax before FenceTown.com will place the order with the manufacturer. If you notice any errors or would like to make changes, please contact Customer Service within 2 business days. Most orders will be held 48 hours to allow time for review. After the 48-hour timeframe, changes cannot be made without incurring additional costs, up to 25% of the order total.

Payment Options

We accept American Express, MasterCard, Visa, checks, money orders, and cashier's checks (in U.S. dollars and drawn on a U.S. bank). We also accept purchase orders under certain terms. Call for details.

All FenceTown.com products and services are priced in U.S. dollars.

Our systems are very secure, and all customer information is kept private. Click here to view our security and privacy policies.

You can place an order with a credit card , either by using the Web site or by calling us at 888-FENCETOWN (888-336-2386).

To place an order with a check, money order, or cashier's check (denominated in U.S. dollars and drawn on a U.S. bank), please print your shopping cart and send it with your payment to:

Attention: Orders
8465 W Sahara Ave. Suite 111-124
Las Vegas NV, 89117

We will happily accept purchase orders from U.S. schools, and U.S. state or county government agencies. Please read the following terms and conditions carefully

  • The smallest purchase order amount we accept is $100
  • All products bought by purchase order must be shipped to a US destination
  • Payment terms are net 30
  • We cannot accept purchase order numbers over the phone, or purchase requisition forms

We cannot accept your purchase order unless you agree to these terms. Please call us at 888-FENCETOWN (888-336-2386) with any questions.

Please contact Customer Support if you have a preferred payment method that you would like added to our payment options.

Sales Tax

Items shipped to destinations in the State of Illinois are subject to the 8.10% Chicago sales tax rate.

Order Confirmation

You will receive an order confirmation email within 24 hours of placing your order. The email confirmation will list all items in your order and serve as your invoice.

If you do not receive your order confirmation after 24 hours, please to contact us. Be sure to include your account email address and order number. We will send a new confirmation to you.

Other Aluminum Fence Links and Information

Some other aluminum fence information you may find useful:

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